Delivery Information
We deliver fresh, natural dog food across the UK and Ireland. Orders are typically dispatched within 1–2 business days and you'll receive a confirmation email with tracking once your order is on its way.
Delivery is a flat fee per order, however many bags you add — so it's cheaper to order together. Your exact delivery cost is always shown at checkout before you pay.
United Kingdom (mainland)
| What's in your order | Service | Delivery time | Cost |
|---|---|---|---|
| Dog food (any 2kg or 15kg bags, incl. Taster Menu) | DHL Tracked | 3–5 working days | £8.30 per order |
| Treats only | Royal Mail | 5–7 working days | £4.25 per order |
| Treats only (faster option) | DHL Tracked | 3–5 working days | £8.30 per order |
DHL does not deliver at weekends or on bank holidays.
Northern Ireland
| What's in your order | Service | Delivery time | Cost |
|---|---|---|---|
| Dog food (any 2kg or 15kg bags, incl. Taster Menu) | DHL Tracked | 2–3 working days | £6.55 per order |
| Treats only | Royal Mail | 5–7 working days | £4.25 per order |
| Treats only (faster option) | DHL Tracked | 2–3 working days | £6.55 per order |
Republic of Ireland
| What's in your order | Service | Cost |
|---|---|---|
| Anything — dog food, treats or both | Ireland Shipping (tracked) | £7.46 per order |
Prices are shown in GBP. Please include your Eircode so your parcel reaches you without delay.
Subscriptions
Delivery on subscription orders is charged at the same rates as one-off orders and is added to each renewal.
Good to know
- Working days are Monday to Friday, excluding bank holidays.
- Delivery times start from dispatch, not from when you place your order.
- Some remote areas, including the Scottish Highlands and Islands, may take a little longer.
Questions about delivery to your area? Get in touch — we're happy to help.